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The State of Massachusetts has recognized the essential nature of the identification requirements for public safety professionals of both local and federal agencies. To that end, we have established a factory operation that prioritizes the health of our employees while allowing us to continue to serve our dedicated customers. We take the responsibility of being part of the solution to flattening the curve of this pandemic very seriously and as such, our staffing levels will remain low in order to accommodate those amongst the Blackinton family that would be considered ‘at-risk’ as well as to abide by the CDC recommendations on distancing.
During this time, please note the following:
SALES AND CUSTOMER SERVICE
Our Sales and Customer Service groups are available remotely to respond to all inquiries and provide usual assistance, preferably via email.
QUICKSHIP BADGES AND NAMEBARS
We are staffed and prepared to handle your orders for our QuickShip program. Our standard turnaround time for Quickship is 5 days and we are very close to that presently, but cannot honor the guarantee at this time.
Our FlexBadge department is also operational and taking on new orders.
Orders that have been on our factory floor the longest will receive priority attention and we will not be accepting any rush requests during this time.
Our staff is prepared to process new orders in order of date received. With a reduced factory staff, we cannot guarantee our ability to adhere to our standard turnaround times and we ask for your patience as we strive to fulfill each of the orders placed with us.
Blackinton is a 168 year old company that has weathered many storms. We’ve done so with the enduring support of partnerships like the one we have with you. We hope you, your customers, your communities, your local public safety departments, and your families remain safe and healthy and we look forward to many more years of business together.
We are not able to process refinishing requests at this time.
Stay Safe, Stay Diligent, and Stay Healthy!