Understanding Shipping
 

 Badge Shipping

 
Outlined in the table to the right are our standard shipping times for badge orders based on order receipt at Blackinton.  These should give;you a general idea;as to how long it will take for your badge to ship.

One thing you should note when placing an order a hard enamel badge takes 5 days longer to manufacture than regular enamel, because there are 17 additional manufacturing steps involved when using hard enamel.

*Custom Badge Shipments must also take into account the time to create dies and tools. Below is a breakdown of the additional time added to your shipments for custom products.

  • Basic seal dies add 2 weeks to badge shipment

  • Basic panel dies add 2 weeks to badge shipment

  • Normal basic badge dies add 3 weeks to badge shipment

  • Advanced intricate badge dies add 4 weeks to badge shipment

  • Trim, blanking and piercing tools add approximately 1 week onto badge shipment

Below we have outlined shipping times for all our other products.

 

 Standard Badge Shipping Times

 

 

BADGE TYPE ​SHIPPING TIME
​Quick Ship 5 days or less
Standard Styles​ (for tri-tone add one week)

​Regular Enamel

Hard Enamel

​3 weeks or less

4 weeks or less

​*Custom with Tooling, less than 200 pieces ​
* Please see column to left.  Based on the type of die additional time is added to the shipping times below.

​Regular Enamel

Hard Enamel

​*4 weeks or less

*5 weeks or less

​200-600 Pieces (for ​tri-tone add one week)

Regular Enamel

Hard Enamel​

​4 weeks or less

5 weeks or less

​601-1000 Pieces ​(for tri-tone add one week)

Regular Enamel

Hard Enamel

5 weeks or less
​6 weeks or less
> 1000 Pieces​ ​Dates are negotiated
 

​Please understand we will do our best to accommodate you, but our products are custom made and issues out of our control can arise extending our shipping times.  If this occurs, after contacting you, we will establish a plan to move your order through the factory as fast as the manufacturing processes allow.  We don’t take a finished piece off the shelf and engrave it – your badge is made from raw material. To understand the road your badge takes to finished product, click here and read about the journey a badge takes in our factory or watch our video tour. Better yet - call us and schedule a manufacturing tour, it is hard to grasp each step until you see the process!

Cancellations and Changes to Existing Orders:

The process of producing a hand-crafted quality badge is unavoidably time consuming. Although we carry a large inventory of stock components, they are in a raw state and require additional finishing work prior to assembly. To ensure the promptest delivery of your order, we process all orders within 24 hours of receipt. Therefore changes to orders, or cancellations, can only be accepted if they are received within 24 hours after Blackinton receives your original order. After this time orders will be processed as received, and you will be responsible for payment in full.

 

 

 Lucite, Insignia, and JStock Shipping Times

 

Lucite Embedments​

Creating a Lucite embedment (or acrylic embedment) is a very complex process. If you are having a new badge made to place in the Lucite the typical rule of thumb is to add 4 weeks onto the badge manufacturing time, which in many cases results in an 8 week turnaround for a completed Lucite embedment. If you plan to send us a badge to place in Lucite the turnaround time is 5-6 weeks upon receiving the badge. We will only embed a Blackinton badge in Lucite. Other badge manufacturers may use different raw materials and finishes then Blackinton and because of this their badge could have an adverse reaction to the Lucite process.
  
Insignia typically ships within 3 weeks of your dealer placing the order with Blackinton.
 
JStock typically ships within 5-7 working days of your dealer placing the order with Blackinton
 
 

 Requesting A Rush Shipment

 

We understand that situations may arise when you need to get your badge or insignia as quickly as possible. We try our best to accommodate rush orders for ceremonies, funerals and other important occasions, but due to the custom nature of our products some delivery times cannot be significantly shortened. Each attribute of your badge requires its own unique manufacturing steps to process. For example, adding hard enamel to a badge adds 5 days to the badges manufacturing time – we simply can’t shorten the process due to the ovens and cure time involved. A faster alternative is regular enamel. For tips on badge ordering click here.

To request a rush order please take the following steps:

  • Contact your customer service representative and let them know why you need a rush on your order (ceremony, funeral, etc). They will reach out to our manufacturing manager to see if we can meet your timeline.
  • If we can meet your timeline your customer service representative will send you notification of rush acceptance with the ship date the factory has accepted. If the factory is unable to meet the date you requested your customer service representative will provide you with the best date possible based on the factory’s advisement.
  • Rush orders are pulled out of standard production and individually walked through each process within the factory. This ensures the fastest turnaround time. Although this requires additional operational labor we don’t charge you for this special service. The resulting manufacturing process is shortened, but most rush shipments still must be expedited to meet your need by dates. Customers are responsible for expedited shipping charges and by authorizing the rush order you accept responsibility for expedited shipping charges.
  • If your rush order is approved, barring any complications, your order will ship to arrive by the date you have requested.  In the unlikely event the date is missed, no refunds are available for this order.​

 

It is imperative that Blackinton receives your order on the day in which we approve your rush request.

If your order is sent after the date it is approved we will be unable to meet your rush request.

  • Why? Because every day counts when it comes to manufacturing time, so if an order is received a day or more after a rush is accepted we lose valuable manufacturing days and your date gets pushed out.
  • We can’t rush an order after 24 hours of receiving it. Rush orders must be requested at the time an order is placed.
  • We can’t add items to a rush order after 24 hours of receiving the order. A separate new rush request must be submitted to customer service and evaluated by the factory.